Fiscor sent a service technician to analyze the problem with the heating system within a couple of hours. The repair required ordering parts on Friday which were installed Monday when the parts were received. Great service.
The crew was great. They showed up on time and got straight to work. Less than 4 months ago installed new. AC AND HEATING SYSTEM .. turned heating system on on first cold night no. Heat ..called them up and they came right out .. apparently the factory had not connected all the wiring .. within in 5 min the guys had my unit up and running. Heating up the house.
The owner responded to my service call. He exemplifies professionalism and top shelf customer service. I am thoroughly satisfied amd will happily recommend Fiscor Heating/Cooling to anyone. It is great to have a solid local contractor! Thank you...
Positive: Professionalism, Punctuality, Responsiveness
He was courteous and knowledgeable. Didn't push me on maintenance schedule . Told him that I may look into it after the winter months are over.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Happy with the service Fiscor provided for my heating system maintenance this week. I called Friday, they scheduled me for Tuesday. This is the 3rd year I've used their service. Their technician Billie let me know what was being done throughout the process. I especially liked the text they sent letting me know the tech was on his way and a photo of who it would be, great touch Fiscor! Thanks Billie for your professional service!
Positive: Professionalism, Responsiveness
Did not get any work done, I just needed information on the possibility of changing/modifying my hvac system. Kevin was honest and very helpful in sharing his hvac knowledge. I will be using Fiscor for any hvac work I may have in the future.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Very professional, friendly and on time. Billie was great.
Positive: Responsiveness
Came as promised, patiently did the changeover for me, changed remote batteries, took the time to show me what I needed explained. My limited vision is a handicap but thanks to his help, I am better able to cope. The system works wonderfully and saves me a ton of money. Not only the system of mini-split units works beautifully and saves me money so efficiently, but so does every single technician I have had the real pleasure of dealing with.
These folks installed our unit and are a local business, which we prefer to do business with. We had a situation with our roof mounted Ruud unit which they promptly came and fixed. Professional, prompt and effective!
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
We requested a pre season check and inspection for our house. Bill kept me informed about his arrival time. Then he carefully and thoroughly checked the system, cleaned the fan system of old debris. When he was finished, I paid only the basic charge. He didn't try to sell me anything unnecessary. He also advised me of several things I can do to keep the system going. He did advise that should we ever need freon, we're going to have to replace the whole system because of the freon it requires..
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Bill arrived at our door promptly at the appointed time. Very friendly and with a smile on his face. We had used Bill's services before, and we were glad to have someone that we knew come to service our unit. Bill knows the business and he has a lot of integrity, and we know we can trust him. That's hard to find in any business. We definitely will refer this company and Bill to our friends and neighbors because we know it's good service and at a great price, that we can personally attest to. Paul and Mary Thompson- Cottonwood Ranch
Kevin has an excellent team! From the "On top of it" office staff, to the friendly, knowledgeable technicians who were there when they said they'd be, who went over my unit and made sure every system was working properly and let me know of a possible issue I may have in the future, and had time to fix it! I have never been disappointed in my service from Fiscor's. They care, they know what they're doing and they "git 'er done"! Thanks guys!
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
The office employees and the HVAC crew all did great. Lianna was specifically helpful as this was an insurance claim, of which I have never navigated before, and she helped a lot. The scheduling had to be changed multiple times due to check endorsement issues with the insurer, and Liana was very patient and very helpful keeping me on the schedule and working with multiple changed time frames. The new AC unit is running great , they also fixed damaged fins at my other property, everything was great and ran smooth. Thumbs up.
Same day service and very affordable! THANK YOU!
I want to thank you again for helping out my mom! You rock!
This man is awesome!
Highly recommended!!
Wonderful family owned business. They're not just good, they're great!
The office manager was amazingly pleasant and helpful. The guys who came were professional and efficient. Their prices were very fair and they were excellent at explaining everything. I would recommend them 100% to anyone looking for service on their heating or cooling.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
A HUGE thank you to the Fiscor team! I called Bree with an unexpected problem with my mini-split this morning, and she had Kevin come right over. He not only quickly fixed the problem, he even taught me how to avoid it in the future. Even though they are surely swamped this time of year, Kevin also took an extra few minutes to answer an unrelated question I had about my particular unit. WONDERFUL customer service, from when they installed it last year to my experience with them today.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
They were timely, true-to-estimate, professional and knowledgeable. FISCOR'S identified an electrical problem when installing the heat pump. After letting me know they took care of getting the situation properly remedied by calling Bright Angel Electric.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Thank you Fiscor HVAC for quickly responding, diagnosing and repairing our AC when our unit stopped working in this past week's heat and humidity !! You are true professionals !!! We appreciate you !! Thank you !!!
Positive: Professionalism, Punctuality, Responsiveness
The initial contact on the phone was refreshingly professional and helpful. The repair service was also professional and timely. A very good experience. Will use again.
Repair Natural Gas or Propane Furnace / Forced Air Heating System
can't get any better Call him if you need help.
Kevin has done a job that many said could not be done. We were very pleased with him and his professional advise. l highly recommend him.
Positive: Professionalism, Punctuality, Responsiveness
First of all, thank you to Abraham and Owner (and Manager?) Kevin, for being professional, prompt, authentic, honest, kind, informative, and helpful.
Abraham came out to our apartment today (10/2/20)---through the request of our apartment Manager, Kris---and checked out the issue we've been having with our heater system (that we tried to use once when it was cold one night).
We will be receiving a follow-up visit soon, to replace a defective part that Kevin ordered right away; but Abraham was so personable, and he and Kevin provided great follow-up, that we wanted to share this review right away.
We trust that everything will work out in perfect timing, and I will provide an update.
Positive: Professionalism, Punctuality, Quality, Responsiveness
I've used Kevin and company twice now. Seems like it's becoming a regular summer time visit! Last year when he came, he immediately diagnosed the problem with our garage AC before even opening up the unit. Sure enough, there was visual evidence of exactly what he said needed repair. Boom! Done. Not exactly inexpensive but worth getting good, honest service.
He came out again about a week ago because our main unit for the house was not cooling all the time. He had a suspicion what the problem was which he confirmed after running a couple of electronic tests. He checked our other smaller unit and found that the same part was at the end of its life as well, so he replaced it and gave me a break on the parts.
Kevin is a very personable young family man. His wife helps him book appointments. I recommend Fiscor Heating and Cooling LLC and I understand why they get 5 stars across the board repeatedly
Very professional and helpful. They had my heater working in no time. I will definitively use their services again.
My heat was out. Just before midnight I contacted Fiscor via messenger with a brief description of the issue and model number of my equipment. The first response was at 6:45am and he was on site within the hour to diagnose the issue. The repair was complete within the day. I can't thank Kevin enough for the most prompt and efficient response imaginable.
Kevin is beyond professional. I had a horrible experience with another local A/C company and he was able to come the same day and diagnosed my problem with in 10 minutes. This company is professional plus affordable as well. I will refer him to everyone. Thanks
Kevin is a professional. On time, quick diagnosis and fast repair. I would recommend him to everyone.
Very prompt service! We needed our air conditioning fixed at our place of business and Fiscor took care of it promptly. Excellent communication, extremely efficient, detailed with their work and affordable. They are all about customer service!
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
The team at Fiscor is a pleasure to work with from start to finish! From the first call to the office until AC installation day - the entire staff was friendly, professional and reliable. They took the time to explain all the options and answer any questions I had. Fiscor offers quick, reliable and affordable service every time. An overall great experience. Thank you!
Kevin was awesome!! Was quick to respond and fixed my unit within 2 hours from my call I highly recommend this company. Honest and reliable!!
We came back from the holiday weekend late in the evening with a broken AC and the temp of our house reaching close to 90 degrees. I called them the first thing the next morning and they came and repaired within the AC within 2 hours! Super friendly, honest and efficient! Thank you!!
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Fast friendly service. Tech took the time to explain everything thoroughly so that my father could understand.
Thanks so much to Kevin and his team!!
Positive: Professionalism, Punctuality, Quality, Value
very good job with one little glitch: the downstairs bathroom door does not open completely and blocks probably 20% of the air flow when open as far as it goes without hitting the mini-split. I believe the best remedy is to trim the top of the door until it clears (door still offers privacy and I think the cut could be covered with moulding). But I am open to suggestions. The issue does not warrant moving the unit.
Kevin came out to help me troubleshoot a plan to go green with changing over to electrical appliances as my home is newly solar. He understood perfectly as he has done the same at his home. He's making recommendations & giving me an estimate at no cost & spent the time needed even though he had other calls.
Everyone with this company is well educated on HVAC and very friendly as well. I would recommend this company to anyone!
Positive: Professionalism, Punctuality, Responsiveness
Kevin was very professional and informative. I'm waiting for a quote and hope to have Fiscor install a new HVAC system for me.
Kevin and I chatted for a few minutes and got to know each other a bit. Then we discussed the issues I was having. He then got up on my roof to look at my system. Within a few minutes, he came back with a recommendation that worked for me.
His office personal then contacted me within 2 hours by phone to confirm that I had received their email estimate. As someone who has spent their entire career working in communication, it is refreshing to find a company that values this as much as I do.
I feel very comfortable in making the decision to go forward in working with Kevin and Fiscor. True, time will tell, but so far everything has gone "exactly" as planned and in a timely manner. I can't ask for anything more than that.
Edward Jones Ed.D
Follow up:
They just finished the install and everything went as planned. Their level of communication throughout this process has been outstanding! I am extremely impressed.
Thank you!
Positive: Professionalism, Punctuality, Responsiveness
He was courteous and knowledgeable. Didn't push me on maintenance schedule . Told him that I may look into it after the winter months are over.
Happy with the service Fiscor provided for my heating system maintenance this week. I called Friday, they scheduled me for Tuesday. This is the 3rd year I've used their service. Their technician Billie let me know what was being done throughout the process. I especially liked the text they sent letting me know the tech was on his way and a photo of who it would be, great touch Fiscor! Thanks Billie for your professional service!
Fiscor sent a service technician to analyze the problem with the heating system within a couple of hours. The repair required ordering parts on Friday which were installed Monday when the parts were received. Great service.
Kevin was very professional and informative. I'm waiting for a quote and hope to have Fiscor install a new HVAC system for me.
Positive: Professionalism, Punctuality, Responsiveness
The crew was great. They showed up on time and got straight to work. Less than 4 months ago installed new. AC AND HEATING SYSTEM .. turned heating system on on first cold night no. Heat ..called them up and they came right out .. apparently the factory had not connected all the wiring .. within in 5 min the guys had my unit up and running. Heating up the house.
2 reviews
a week agoNEW
Positive: Punctuality, Quality, Responsiveness, Value
The owner responded to my service call. He exemplifies professionalism and top shelf customer service. I am thoroughly satisfied amd will happily recommend Fiscor Heating/Cooling to anyone. It is great to have a solid local contractor! Thank you...
Positive: Professionalism, Punctuality, Quality, Responsiveness
Good professional and pleasant and very helpfull